1. Placing an Order

Select the product you wish to rent on our website.

Choose your desired rental duration.

Complete the order by entering your shipping details and payment information.

A deposit amount will be charged at the time of order. The deposit will be refunded upon the safe return of the product, provided it is not damaged or lost.

2. Receiving the Product

Once your order is confirmed, we will process and ship the product to the shipping address you provided.

Delivery and collection of the rental product will be handled by us, ensuring a smooth experience for you.

Before shipping, all products are thoroughly inspected to ensure they are in good condition.

4. Deposit Refund and Condition Check

Upon receiving the returned product, we will conduct a thorough inspection.

If the product is returned undamaged and without any parts missing, the full deposit amount will be refunded to you.

If the product is damaged or lost, we will retain a portion of the deposit to cover repair or replacement costs, based on the extent of the damage or the value of the lost item.

5. Late Returns

If the product is returned after the rental period has ended, a late fee will be deducted from your deposit.

The late fee will be calculated based on the additional duration the product was held beyond the rental period.

If the return is excessively delayed, further action may be taken, and the deposit may be forfeited.

FAQ

1. How do I rent equipment?

Browse our equipment catalog, select your required rental period, and place an order. Upon confirmation, we will arrange preparation and delivery.

2. How is the rental period calculated?

The rental period is calculated from the delivery / pick-up date to the return date, as confirmed in the order.

3. Do you provide technical support?

Technical support can be arranged upon request, subject to availability and additional charges.

4. Is security deposit required?

Yes, a refundable security deposit is required for all rentals, depending on the equipment.

5. When will the deposit be refunded?

Deposits will be refunded within 5-10 business days after inspection.

6. What happens if equipment is damaged?

Customers are responsible for repair or replacement costs depending on the extent of damage.

7. Can I extend the rental period?

Yes, subject to availability and additional rental charges.

8. What are the late return charges?

Late returns will incur daily rental or penalty charges.

9. How do i return the equipment?

Equipment must be returned to the agreed location or arranged for pickup.

10. Can I cancel my order?

Orders can be cancelled before dispatch. Refund terms depend on timing.

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Rental Policy

1. Placing an Order

2. Receiving the Product

3. Returning the Product

4. Deposit Refund and Condition Check

5. Late Returns